Frequently Asked Questions
Your guide to a seamless shopping experience with Bonanza Satrangi
What are your delivery timelines for domestic and international orders?
Domestic orders within Pakistan typically arrive within 3-5 working days. For international shipping, delivery usually takes 7-10 working days depending on the destination and customs clearance.
What is your exchange and return policy?
You can exchange any unused, unworn item with original tags within 14 days of purchase. Please note that sale items and intimate apparel are not eligible for return or exchange unless they have a manufacturing defect.
Which payment methods do you accept?
We accept Cash on Delivery (COD) within Pakistan, as well as Visa, Mastercard, and UnionPay credit/debit cards for both local and international transactions.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS containing a tracking number and a link to the courier's website to monitor your shipment's progress.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to variations in monitor settings and photographic lighting, the actual color of the fabric may vary slightly from what you see on your screen.
Do you offer stitching services for unstitched collections?
Yes, we offer premium stitching services for our unstitched suits. You can select the 'Stitched' option on the product page and choose from our standard size chart or provide custom measurements.